This Privacy Policy explains how VectorVids Ai ("we", "us", "our") collects, uses, and protects information when you use our AI video, image, and audio generation platform ("the Service").
Information We Collect
Account data When you register, we collect your name, email address, and authentication credentials (or OAuth identifiers from providers like Google).
Usage data We collect prompts you submit, files you upload, generated outputs, and associated metadata (timestamps, tool used, credits consumed).
Technical data We automatically log IP address, browser type, device information, and interaction events to operate and secure the Service.
Payment data Subscriptions and credit purchases are processed by Stripe. We store billing metadata (plan, status, last four digits of card), but we do not store full card numbers on our servers.
How We Use Your Information
- Provide, maintain, and improve the Service
- Authenticate your account and enforce usage limits
- Process payments and manage subscriptions
- Send transactional emails (receipts, password resets, service updates)
- Send marketing emails where you have opted in (you can unsubscribe at any time)
- Detect abuse, fraud, and violations of our Terms of Service
- Comply with legal obligations
AI Model Training
We do not use your prompts, uploads, or generated outputs to train our own foundation models. Some third-party model providers we integrate with (listed on request) may have their own data-handling policies — we select providers that offer no-training guarantees whenever available.
Sharing & Third Parties
We share data only with: - Infrastructure providers (hosting, database, CDN) under confidentiality agreements - Payment processor (Stripe) for subscription management - AI inference providers to generate your requested outputs - Analytics tools (Google Analytics, Microsoft Clarity) if enabled, using anonymized identifiers - Law enforcement where legally required
We do not sell your personal data.
Data Retention
- Account data is retained while your account is active
- Generated files follow the retention rules shown on your plan (free plan: shorter retention; paid plans: extended retention)
- Billing records are retained for the period required by tax and financial regulations
Your Rights
Depending on your jurisdiction, you may have the right to: - Access, correct, or delete your personal data - Export your data in a portable format - Object to or restrict certain processing activities - Withdraw consent for marketing communications
To exercise these rights, email support@vectorvids.com.
Cookies
We use essential cookies for authentication and session management, and optional analytics cookies. You can control non-essential cookies through your browser settings.
Children
The Service is not directed to children under 13 (or 16 in the EEA/UK). We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice at least 14 days before taking effect.
Contact
For privacy questions, email support@vectorvids.com.